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Unknown network-related error detected

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zaemba
Posts: 4
Joined: Mon Mar 19, 2018 4:25 am

Unknown network-related error detected

Postby zaemba » Mon Mar 19, 2018 4:48 am

Hi,
I have been using FDM for the past year and I love it. But I received this message "Unknown network-related error detected" whenever I push the Ok button on the Add Download dialogue. I have tried 20+ websites; none work. I also checked my firewall and it allows fdm. Any solutions?
Last edited by zaemba on Tue Mar 20, 2018 1:23 am, edited 1 time in total.
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: Unknown network-related error detected

Postby Clive Sorensson » Mon Mar 19, 2018 9:09 am

zaemba wrote:Hi,
I have been using FDM for the past year and I love it. But I received this message "Unknown network-related error detected" whenever I push the Ok button on the Add Download dialogue. I have tried 20+ websites; none work. Check my firewall allows fdm. Any solutions?


Hello. Can you provide sample URLs? Details on your FDM, browser and extension versions would also be nice.
zaemba
Posts: 4
Joined: Mon Mar 19, 2018 4:25 am

Re: Unknown network-related error detected

Postby zaemba » Tue Mar 20, 2018 5:19 am

My fdm version is 5.1.34.6993. I tried "check for updates," but it gave me the "unknown network-related error" again. I uninstalled and reinstalled fdm. I use chrome, but do not use the fdm extensions as I use fdm to download large files.

Nothing has worked since I started receiving this message. An example of a download that does not work is this test pdf. http://s2.q4cdn.com/235752014/files/doc_downloads/test.pdf The pdf works perfectly in browser, but when I put the link in the "Add download" dialogue and press ok, it immediately comes up with the error in red below the link input area. Here is a picture. https://drive.google.com/file/d/1PG4ACahEgv_QHOjN0_gsKgEswUg-Mtm1/view?usp=sharing

I believe that fdm is somehow not receiving the internet, which is weird because it is unblock on my firewall. So, there must be something else blocking fdm,

Thanks for your help.
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: Unknown network-related error detected

Postby Clive Sorensson » Tue Mar 20, 2018 8:30 am

zaemba wrote:My fdm version is 5.1.34.6993. I tried "check for updates," but it gave me the "unknown network-related error" again. I uninstalled and reinstalled fdm. I use chrome, but do not use the fdm extensions as I use fdm to download large files.

Nothing has worked since I started receiving this message. An example of a download that does not work is this test pdf. http://s2.q4cdn.com/235752014/files/doc_downloads/test.pdf The pdf works perfectly in browser, but when I put the link in the "Add download" dialogue and press ok, it immediately comes up with the error in red below the link input area. Here is a picture. https://drive.google.com/file/d/1PG4ACahEgv_QHOjN0_gsKgEswUg-Mtm1/view?usp=sharing

I believe that fdm is somehow not receiving the internet, which is weird because it is unblock on my firewall. So, there must be something else blocking fdm,

Thanks for your help.


Thanks for the info.
Do you use any VPN with FDM or generally in the OS?
zaemba
Posts: 4
Joined: Mon Mar 19, 2018 4:25 am

Re: Unknown network-related error detected

Postby zaemba » Tue Mar 20, 2018 8:51 am

Clive Sorensson wrote:Thanks for the info.
Do you use any VPN with FDM or generally in the OS?


No. I don't.
zaemba
Posts: 4
Joined: Mon Mar 19, 2018 4:25 am

Re: Unknown network-related error detected

Postby zaemba » Tue Mar 20, 2018 10:06 pm

Although I did change some hardware in my computer, which deactivated Windows 10. I have had problems reactivating it. About that time, I started receiving the error, which was about a month ago. Do you think those problems could be related?
demiralp
Posts: 5
Joined: Sun Dec 23, 2018 11:26 am

Re: Unknown network-related error detected

Postby demiralp » Sun Dec 23, 2018 1:53 pm

I am having the same error message "Unknown network-related error detected". It started after I changed the proxy settings to "Configure manually" in FDM. Now I changed the settings to "System proxy", but now I can't download anything. Also adjusting settings to "System proxy" doesn't work. I am getting the mentioned error message. I don't use any proxy.
Some info:
FDM ver: 5.1. 37. 7258
Windows 10 pro 64 bit (build17763.195)
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: Unknown network-related error detected

Postby Usher » Sun Dec 23, 2018 4:54 pm

Could you just turn off the proxy settings if you don't use them?
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
demiralp
Posts: 5
Joined: Sun Dec 23, 2018 11:26 am

Re: Unknown network-related error detected

Postby demiralp » Sun Dec 23, 2018 8:28 pm

Usher wrote:Could you just turn off the proxy settings if you don't use them?

I tried "No proxy" in the network settings of FDM. Nothing changed. Even if I delete the "AppData\Local\Free Download Manager" directory, it does not work. Same error.
demiralp
Posts: 5
Joined: Sun Dec 23, 2018 11:26 am

Re: Unknown network-related error detected

Postby demiralp » Mon Dec 24, 2018 11:06 pm

Usher, thanks for your suggestion. Today the problem is solved. Don' know how. Probably a restart of pc or something.
orestios

network error

Postby orestios » Mon Sep 27, 2021 8:04 pm

i have a problem with my download manager that says network error i saw a video how to fix the problem it said that i have to copy the download link and put it back again and press refresh it did work the first time but the 2 i dint i downloaded forza horizon on freegameshub please respond i was waiting 3 days to download

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