Dear Users! Please post bug reports about FDM here!

PLEASE put up all FDM and Firefox problems here!

Moderators: Usher, Alex

Ismail Abouhleka
Posts: 12
Joined: Tue Apr 14, 2015 7:48 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Ismail Abouhleka » Fri Aug 14, 2015 10:37 pm

my Browser firefox 40.0.2 and the problem was in my old version of firefox 38.5 , after im downloaded latest version of FDM and the extension get this error , i mean the problem in FDM version , please Help :cry:
Alex
FDM Team
Posts: 2851
Joined: Mon Jul 12, 2004 12:17 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Alex » Fri Aug 14, 2015 10:46 pm

The error is shown by Firefox browser, not by FDM. I need you to provide me with the details on how to reproduce the problem on my side.
Alex,
FDM development team
Guest_1

Re: PLEASE put up all FDM and Firefox problems here!

Postby Guest_1 » Sat Aug 15, 2015 5:59 am

Minor issue (just cosmetic not a bug)

When FDM starts it creates a directory "Freedownloadmanager.org" with a Sub Dir "Free Download Manager" under %userprofile%\Appdata\Roaming.

Even when you remove the Dir it's automatically recreated when FDM starts.

Ps: No Files are created in this Dir.
Guest19581958

Re: PLEASE put up all FDM and Firefox problems here!

Postby Guest19581958 » Sat Aug 15, 2015 9:32 am

After I upgraded to FF 40 and upgraded to FDM 3.9.6 (I had to as the plugin will not work with FF 40), FDM stopped monitoring FF. I get:
Fatal Error: Browser helper exe unexpected shutdown

Restarting the browser or rebooting do0es not help. Could you guys help?
Alex
FDM Team
Posts: 2851
Joined: Mon Jul 12, 2004 12:17 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Alex » Sat Aug 15, 2015 10:21 am

When exactly do you get the message?
Alex,

FDM development team
Ismail Abouhleka
Posts: 12
Joined: Tue Apr 14, 2015 7:48 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Ismail Abouhleka » Sat Aug 15, 2015 12:16 pm

There has been a problem after that i have upgraded to the latest version of FDM , and what are the kinds of details you want ? , http://bigimage.cz/photos/20150815143964115435944.JPG
Guest

Re: PLEASE put up all FDM and Firefox problems here!

Postby Guest » Sat Aug 15, 2015 1:14 pm

Guest19581958 wrote:After I upgraded to FF 40 and upgraded to FDM 3.9.6 (I had to as the plugin will not work with FF 40), FDM stopped monitoring FF. I get:
Fatal Error: Browser helper exe unexpected shutdown

Restarting the browser or rebooting do0es not help. Could you guys help?


I get the message when I start FF, around system tray. Downloads do not use FDM afterwards
Alex
FDM Team
Posts: 2851
Joined: Mon Jul 12, 2004 12:17 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Alex » Sat Aug 15, 2015 1:36 pm

Guest wrote:I get the message when I start FF, around system tray.


What is your OS (Windows XP, Vista, etc) ?
Is it localized? (i.e. is it English version or French, German, etc.)
Does Firefox open tabs with some pages at the start? Or it opens a single blank page only?
Alex,

FDM development team
Ismail Abouhleka
Posts: 12
Joined: Tue Apr 14, 2015 7:48 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Ismail Abouhleka » Sat Aug 15, 2015 3:05 pm

Alex wrote:
Guest wrote:I get the message when I start FF, around system tray.


What is your OS (Windows XP, Vista, etc) ?
Is it localized? (i.e. is it English version or French, German, etc.)
Does Firefox open tabs with some pages at the start? Or it opens a single blank page only?

-------------------------------------------------------------------------------------------
this problem happend to me too , my os windows 8.1 64bit and FF40.0 32bit . please help :wink: :evil:
David Iain
Posts: 2
Joined: Fri Aug 14, 2015 3:56 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby David Iain » Sat Aug 15, 2015 3:34 pm

Usher wrote:
David Iain wrote:Again a new Firefox Release (40.0) and again FDM is not working (non of the availiable Versions)
FDM 3.9.6 build 1614 works OK with Firefox 40 - with some features still missing as it's described here: viewtopic.php?f=1&t=17267

David Iain wrote:WTF! Fix this PLEASE Guys, it`s getting really anoying! :cry:
Don't cry, read the FDM FAQ about Firefox troubleshooting instead, please.
Yes, it's really annoying to see people still ignoring suggestions from my signature.


Tried it your way = not working! FDM 5 did work for me fine in combination with Nightly Tester Tools (Addon compabilitiy forced) but since Firefox 40.0 nothing works anymore!
Guest

Re: PLEASE put up all FDM and Firefox problems here!

Postby Guest » Sat Aug 15, 2015 3:56 pm

Alex wrote:
Guest wrote:I get the message when I start FF, around system tray.


What is your OS (Windows XP, Vista, etc) ?
Is it localized? (i.e. is it English version or French, German, etc.)
Does Firefox open tabs with some pages at the start? Or it opens a single blank page only?

Windows 7, English only, FF start with blank page. Previous version (I cant remember FDM or FF versions) was working fine
Matherys

Re: PLEASE put up all FDM and Firefox problems here!

Postby Matherys » Sat Aug 15, 2015 11:54 pm

dko wrote:I will continue to use my workaround (Flashgot)

Thanks for the tips, it seems to work great :wink:
Ismail Abouhleka
Posts: 12
Joined: Tue Apr 14, 2015 7:48 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Ismail Abouhleka » Sun Aug 16, 2015 2:15 pm

After I upgraded to FF 40 and upgraded to FDM 3.9.6 (I had to as the plugin will not work with FF 40), FDM stopped monitoring FF. I get:
Fatal Error: Browser helper exe unexpected shutdown
Restarting the browser or rebooting do0es not help. Could you guys help?
!!?? please help :!:
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: PLEASE put up all FDM and Firefox problems here!

Postby Usher » Sun Aug 16, 2015 4:02 pm

David Iain wrote:Tried it your way = not working!
It's not an answer. What exactly way you did try?
Have you deleted startup cache in Firefox? Have you really followed the FDM FAQ suggestions - uninstall the old FDM version, remove all the old FDM extensions for Firefox and reinstall the newest FDM build? I suspect you may have missed something or broken your user profile, so you should better try on a new Windows user profile.

David Iain wrote:FDM 5 did work for me fine in combination with Nightly Tester Tools (Addon compabilitiy forced) but since Firefox 40.0 nothing works anymore!
So that's why you are annoying. You haven't provided your FDM version. Currently there is NO FDM 5 preview version ready to work with Firefox 40 - the latest installer comes with old extension for Firefox that doesn't work in Firefox 40.

You can try to use extension taken from the newest FDM 3.9.6 build and report if it works.
Note that you SHOULD NOT use any tool for (manual) editing of any extension file in Firefox 40, they must remain intact. The extension should be digitally signed as a whole - if you edit any file, you break the signature and Firefox 40 may block broken extensions.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: PLEASE put up all FDM and Firefox problems here!

Postby Usher » Sun Aug 16, 2015 4:12 pm

Ismail Abouhleka wrote:Restarting the browser or rebooting do0es not help.
And it shouldn't help. You should better follow the suggetions from the FDM FAQ about Firefox troubleshooting.

BTW. Stop abusing bold font. Your problems are NOT any special ones.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting

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