Dear Users! Please post bug reports about FDM here!

FDM 3.9.4

Moderators: Usher, Alex

SelfMan
Posts: 19
Joined: Thu Oct 02, 2014 2:52 pm

Re: FDM 3.9.4

Postby SelfMan » Wed Oct 29, 2014 11:05 am

We'll see what the next update batch form MS brings. I am a IT guy, so my system is pretty stable for years.
Mentioned GPU problems and other failures cause random crashes at random places.
The problem with IE and FDM on my system is pretty consistent and the the crash dumps crash at the same place which usually points to damaged file or program error. Still, thanks for feedback.
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: FDM 3.9.4

Postby Usher » Wed Oct 29, 2014 12:55 pm

SelfMan wrote:The problem with IE and FDM on my system is pretty consistent and the the crash dumps crash at the same place
You should better define "the same place". Is it the same site, the same action in FDM or something else?
If you think your hardware is OK, you should do tests on a clean Windows user account, with no antivirus active. There may be some problems with your current user profile - maybe some files or privileges are broken or blocked by antivirus, maybe FDM service files (*.sav) are too big or broken (some updates in the past changed *.sav structure).
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
SelfMan
Posts: 19
Joined: Thu Oct 02, 2014 2:52 pm

Re: FDM 3.9.4

Postby SelfMan » Thu Oct 30, 2014 12:29 am

Usher wrote:
SelfMan wrote:The problem with IE and FDM on my system is pretty consistent and the the crash dumps crash at the same place
You should better define "the same place". Is it the same site, the same action in FDM or something else?
If you think your hardware is OK, you should do tests on a clean Windows user account, with no antivirus active. There may be some problems with your current user profile - maybe some files or privileges are broken or blocked by antivirus, maybe FDM service files (*.sav) are too big or broken (some updates in the past changed *.sav structure).


By "the same place" I mean that the crash dump analysis of the application crash dump shows the same place on overy file analyzed.

Code: Select all

FAULTING_IP:
ntdll!TpWaitForWait+146
76e98c71 a198dced76      mov     eax,dword ptr [ntdll!TppLogpRoutine (76eddc98)]

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 76e98c71 (ntdll!TpWaitForWait+0x00000146)
   ExceptionCode: c000000d
  ExceptionFlags: 00000000
NumberParameters: 0

DEFAULT_BUCKET_ID:  SHUTDOWN

PROCESS_NAME:  iexplore.exe

ERROR_CODE: (NTSTATUS) 0xc000000d - An invalid parameter was passed to a service or function.

EXCEPTION_CODE: (NTSTATUS) 0xc000000d - An invalid parameter was passed to a service or function.

DETOURED_IMAGE: 1

NTGLOBALFLAG:  400

APPLICATION_VERIFIER_FLAGS:  0

FAULTING_THREAD:  00000788

PRIMARY_PROBLEM_CLASS:  SHUTDOWN

BUGCHECK_STR:  APPLICATION_FAULT_SHUTDOWN

LAST_CONTROL_TRANSFER:  from 76812f14 to 76e98c71

STACK_TEXT: 
0013f598 76812f14 0030bf48 00000001 00000000 ntdll!TpWaitForWait+0x146
0013f5ac 76813ee9 00000000 002f9f38 76813e83 urlmon!CUrlBlockManagerClient::_DestroyEventWait+0x1d [d:\9150\inetcore\urlmon\urlblock\urlblockmanagerclient.cpp @ 454]
0013f5b8 76813e83 00000000 0013f5d8 767d4cca urlmon!CUrlBlockManagerClient::~CUrlBlockManagerClient+0x49 [d:\9150\inetcore\urlmon\urlblock\urlblockmanagerclient.cpp @ 218]
0013f5c4 767d4cca 00000001 06aac788 767d504e urlmon!CUrlBlockManagerClient::`scalar deleting destructor'+0xd
0013f5d0 767d504e 0013f5f0 5454c5fc 002f9f40 urlmon!TUnknownMTBase<char>::_Release+0x1e [d:\9150.public.fre\internal\shell\inc\cultunknown.h @ 411]
0013f5d8 5454c5fc 002f9f40 06aac788 54c36198 urlmon!TUnknownMT1<IBrowserEmulationRulesEnum>::Release+0x10 [d:\9150.public.fre\internal\shell\inc\cultunknown.h @ 447]
0013f5e4 54c36198 00000000 0013f600 54c3212e mshtml!CBaseURLBlockFilter::~CBaseURLBlockFilter+0x1e
0013f5f0 54c3212e 00000001 07465470 0013f61c mshtml!CInternetProtocolURLBlockFilter::`scalar deleting destructor'+0x17
0013f600 6b0323d9 06aac79c 07466940 6b04a210 mshtml!CBaseFilter::Release+0x21
WARNING: Stack unwind information not available. Following frames may be wrong.
0013f61c 6b031400 00000001 07466970 07466940 fdmumsp!fdmumspy_findRequest+0x1379
0013f630 6b035070 00000000 049c2bc8 76e5cd20 fdmumsp!fdmumspy_findRequest+0x3a0
0013f65c 6b037a1e 0982f249 00000000 00000000 fdmumsp!fdmumspy_findRequest+0x4010
0013f6a4 6b037af1 00000000 00000000 00000001 fdmumsp!fdmumspy_findRequest+0x69be
0013f6e4 6b036fbe 6b030000 00000000 00000001 fdmumsp!fdmumspy_findRequest+0x6a91
0013f724 6b037029 6b030000 0013f78c 70711ef3 fdmumsp!fdmumspy_findRequest+0x5f5e
0013f730 70711ef3 6b030000 00000000 00000001 fdmumsp!fdmumspy_findRequest+0x5fc9
0013f78c 76e589e8 6b030000 00000000 00000001 IEShims!CShimBindings::s_DllMainHook+0x104
0013f7ac 76e5e114 70711ddd 6b030000 00000000 ntdll!LdrpCallInitRoutine+0x14
0013f850 76e5e1af 00552638 00000001 00000000 ntdll!LdrShutdownProcess+0x1aa
0013f864 769cbcae 00000000 77e8f3b0 ffffffff ntdll!RtlExitUserProcess+0x74
0013f878 762d36dc 00000000 0013f8bc 762d3372 kernel32!ExitProcessStub+0x12
0013f884 762d3371 00000000 096be84b 00140000 msvcrt!__crtExitProcess+0x17
0013f8bc 762d36bb 00000000 00000000 00000000 msvcrt!_cinit+0xea
0013f8d0 01241032 00000000 09799558 00000000 msvcrt!exit+0x11
0013f954 769bee1c 7ffd5000 0013f9a0 76e637fb iexplore!__wmainCRTStartup+0x166
0013f960 76e637fb 7ffd5000 759cbf9b 00000000 kernel32!BaseThreadInitThunk+0xe
0013f9a0 76e637ce 01241ddd 7ffd5000 ffffffff ntdll!__RtlUserThreadStart+0x70
0013f9b8 00000000 01241ddd 7ffd5000 00000000 ntdll!_RtlUserThreadStart+0x1b


STACK_COMMAND:  ~0s; .ecxr ; kb

FOLLOWUP_IP:
urlmon!CUrlBlockManagerClient::_DestroyEventWait+1d [d:\9150\inetcore\urlmon\urlblock\urlblockmanagerclient.cpp @ 454]
76812f14 33db            xor     ebx,ebx

FAULTING_SOURCE_CODE: 
No source found for 'd:\9150\inetcore\urlmon\urlblock\urlblockmanagerclient.cpp'

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  urlmon!CUrlBlockManagerClient::_DestroyEventWait+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: urlmon

IMAGE_NAME:  urlmon.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  541b7081

FAILURE_BUCKET_ID:  SHUTDOWN_c000000d_urlmon.dll!CUrlBlockManagerClient::_DestroyEventWait

BUCKET_ID:  APPLICATION_FAULT_SHUTDOWN_DETOURED_urlmon!CUrlBlockManagerClient::_DestroyEventWait+1d
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: FDM 3.9.4

Postby Usher » Thu Oct 30, 2014 4:24 am

SelfMan wrote:By "the same place" I mean that the crash dump analysis of the application crash dump shows the same place on overy file analyzed.
To me it looks like you are watching movies and complaining that all of them finish at the same screen with "The End" letters on it. I'd like you to report the movie content (the final scene at least), not only the movie credits. Do read carefully the reporting rules once again, and don't hesitate to read also the pages linked there, please.

And don't ignore my suggestion to do tests on a clean Windows user profile, please.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
SelfMan
Posts: 19
Joined: Thu Oct 02, 2014 2:52 pm

Re: FDM 3.9.4

Postby SelfMan » Fri Oct 31, 2014 11:06 am

The crashes happend on different web pages at random visit times. There is no specific page.
About your suggestion to test it on a clean profile - I did not ignore it, i just had not the time to do it yet. Sorry for that.
At the moment, I've been running WinCrashReportfrom NirSoft, to capture the actual crash.
You can download the crash report here
I hope it will be of some use to you.
Guest

Re: FDM 3.9.4

Postby Guest » Sat Nov 01, 2014 2:46 pm

Hi, I want to ask. Is FDM 3.9.4 already compatible with Firefox 33? Thanks.
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: FDM 3.9.4

Postby Usher » Sat Nov 01, 2014 6:36 pm

Guest wrote:Hi, I want to ask. Is FDM 3.9.4 already compatible with Firefox 33? Thanks.

Yes, it is. Download the new installer, please.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
hareth
Posts: 1
Joined: Mon Nov 10, 2014 7:20 am

Re: FDM 3.9.4

Postby hareth » Mon Nov 10, 2014 8:12 am

Dear developers of FDM,
I am a blind user with screenreading software both jaws 15 and 16 and NVDA also,
i fownd that when ever started the program FDM 3.9.4, in a while it start to rapidly triguring events to the screenreader evry few seconds non stop even if it has no download in progress,
yes ive turned all notifications off and still the same
i meen the screenreader keep sayeng what ever its highlited before putting the interface to the background,
and if it doesnt select any thing
it it will keep sayeng " there is no download in progress" or some like that,
so pleas fix this bug its preventing us blind users from using this downloader.
and i hope the next FDM v5 won't have the same bug,
many thanks in advance.
FDM 3.9.4
IE11, firefox, chrome
windows7 both 32 and 64bit.
Guest

Re: FDM 3.9.4

Postby Guest » Wed Jan 14, 2015 4:46 am

Firefox 35, plugin doesn´t work =D
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: FDM 3.9.4

Postby Usher » Wed Jan 14, 2015 2:36 pm

Guest wrote:Firefox 35, plugin doesn´t work =D

Could you read the newest topics before posting, please? Follow the FDM FAQ suggestions and update your FDM install.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
the-green
Posts: 11
Joined: Mon May 24, 2010 11:26 am

Re: FDM 3.9.4

Postby the-green » Sat Jan 17, 2015 12:33 pm

thanks usher...the plugin version 1.6.0.9 is working very well with the last firefox 35....all what you need to do guys is to unstall the old version 1.6.0.8 from firefox...restart it, launch FDM 1482 & activate the plugin on firefox (both on the FDM & firefox) after a new restart all is fine.
good luck
mashingan

Re: FDM 3.9.4

Postby mashingan » Wed Jan 21, 2015 10:43 am

Hi guys, thank you very much for FDM.

I have some trouble activate the monitoring setting for Firefox. When I clicked the monitoring option for Firefox. The FDM asked to activate the browser addon in Firefox. Actually it's already activated and never disabled, but sometimes FDM couldn't intercept all downloading and went to browser downloading instead.

This happened after I restore my computer to earlier with system restore because some troubles with Windows updates. Before restoring, it worked fine.

I've reinstalled Firefox 35, and then checked the FDM addon already enabled. And then I reinstalled FDM but it still same.

Could you give me advice what should I do to tackle this? (I haven't restarting my computer though)
User avatar
Usher
Posts: 2567
Joined: Sat Mar 20, 2010 2:37 pm
Location: Poland

Re: FDM 3.9.4

Postby Usher » Thu Jan 22, 2015 12:06 am

mashingan wrote:Could you give me advice what should I do to tackle this? (I haven't restarting my computer though)
All things you can try to do are already described in the FDM FAQ. Just read carefully about Firefox troubleshooting, please.
Andrzej P. Wozniak, FDM user and forum moderator
Read FDM FAQ and the reporting rules
"How to report a bug or a problem with FDM" before posting
mashingan

Re: FDM 3.9.4

Postby mashingan » Thu Jan 22, 2015 6:39 am

Usher wrote:All things you can try to do are already described in the FDM FAQ. Just read carefully about Firefox troubleshooting, please.

Thanks, I didn't see the FAQ link before. Maybe you could add in Help menu for linking to FAQ?

Actually, the browser extension worked fine. There was nothing wrong with it from the first place.
I found the answer based on your post about firefox monitoring here.

Thank you.
Guest

Re: FDM 3.9.4

Postby Guest » Sat Jan 24, 2015 5:12 pm

FDM 3.9.3 (1360)

https://www.wireshark.org/download/win3 ... 1.12.3.exe

Starting download...
Connection with the server was lost
Pause 4 sec.
Starting download...
Connection with the server was lost
Pause 4 sec.
Stopped

Only dates and times have been removed from the above, error always the same

Return to “General forum”

Who is online

Users browsing this forum: No registered users and 8 guests