Dear Users! Please post bug reports about FDM here!

PLEASE put up all FDM and Firefox problems here!

Moderators: Usher, Alex

FoxMulder
Posts: 2
Joined: Fri Apr 24, 2015 3:05 am

Re: PLEASE put up all FDM and Firefox problems here!

Postby FoxMulder » Tue Jun 14, 2016 5:04 am

Can someone help me remove the Firefox FDM plugin? I uninstalled FDM from my computer but the plugin is still showing up in Firefox and there is no Remove button and just grayed out showing it is disabled.

The reason I'm trying to uninstall FDM is because it stopped working in Firefox for some reason and may be corrupt. Uninstalling and reinstalling won't work either. FDM won't pick up the files that I try downloading.

Thanks
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Thu Jun 16, 2016 9:17 am

Guest wrote:I don't know when it started happening. but just installed ff45.0,2esr, fdm397 with plugin 2.14 and not working at all.
That fatal error with browser helper unexpected shutdown occurs :\
Please follow these steps:
​1) Update to the latest version of Firefox 47.0;
2) Update the FDM extension ;
3) Disable the monitoring of Firefox in the FDM settings;
4) Restart Firefox and make sure that there is no FDM extension;
5) Switch on the monitoring of Firefox in the FDM settings;
6) Restart Firefox. When you'll restart, it will prompt to install the 2.1.11 extension version.

Hope this helps,
Clive
Eric Draven
Posts: 4
Joined: Tue Apr 01, 2014 2:25 am

Re: PLEASE put up all FDM and Firefox problems here!

Postby Eric Draven » Tue Jun 21, 2016 2:19 am

Clive Sorensson wrote:
Guest wrote:I don't know when it started happening. but just installed ff45.0,2esr, fdm397 with plugin 2.14 and not working at all.
That fatal error with browser helper unexpected shutdown occurs :\
Please follow these steps:
​1) Update to the latest version of Firefox 47.0;
2) Update the FDM extension ;
3) Disable the monitoring of Firefox in the FDM settings;
4) Restart Firefox and make sure that there is no FDM extension;
5) Switch on the monitoring of Firefox in the FDM settings;
6) Restart Firefox. When you'll restart, it will prompt to install the 2.1.11 extension version.

Hope this helps,
Clive


Unfortunately, this procedure has not solved the problem. Any ideas for a different solution?
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Thu Jun 30, 2016 11:12 am

Eric Draven wrote:
Unfortunately, this procedure has not solved the problem. Any ideas for a different solution?
Dear Eric!

Could you kindly:
1) Indicate the OS you're running;
2) Please check if there is the FdmBrowserHelper.exe file in the FDM folder.

Regards,
Clive
Lakki
Posts: 2
Joined: Wed Jul 13, 2016 1:47 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Lakki » Wed Jul 13, 2016 2:07 pm

Spiral wrote:thx for the advice will give it a shot !

Regarding history, I have set FDM to not save history or logs... 60gig+ free on the hdd also

My ISP does not throttle or limit me yet + it would not discount that I can close a groggy FDM and load firefox inbuilt downloader which goes at full speed bandwidth straight away on the same file :)


In related issues I have been advized to clear cache and cookies, which made distinct differences at the time. Never suspected that.
Lakki
Posts: 2
Joined: Wed Jul 13, 2016 1:47 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Lakki » Wed Jul 13, 2016 3:21 pm

I am not entirely convinced it is FDM. Been using FF and FDM for maybe more than a decade. From the start this FF issue came along, while I used Flashgot as go between. Then from FF12 there were problems with Flash not loading or syncing or some Youtube issue. Tried many things, no joy, this lasted to about FF29. Excepting the update Issue, FDM sailed along nicely.

Finally beaten, I looked for another browser and found Seamonkey, which is where FF started. If I remember correctly, FF forked off from Netscape to split FF and Thunderbird. Later FF would not open links after clicking on them in TB. Re-installing, nothing, solved this.

Seamonkey still has the browser, email, webpage Composer and Chatzilla bundled in one app. This was on a tower PC. Coming to think of it, the difference is huge.

Then I bought a Lenovo laptop and installed everything the same way. Again all went sailing until lightning hit the LT. The screen was damaged, not the mother board. Weird. Repaired it, Windows 8 re-installed, all apps in again. Same mother board, so there should not be any issues there.

Now I cannot get the SM-Flashgot-FDM linkage set up. All my downloads are done by Browser (built-in).

I want to strip/re-install Seamonkey and the others. Is there any specific sequence in which I must do this? It seemed so from the issues I had with Firefox.
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Fri Jul 15, 2016 11:28 am

Lakki wrote:I am not entirely convinced it is FDM. Been using FF and FDM for maybe more than a decade. From the start this FF issue came along, while I used Flashgot as go between. Then from FF12 there were problems with Flash not loading or syncing or some Youtube issue. Tried many things, no joy, this lasted to about FF29. Excepting the update Issue, FDM sailed along nicely.

Finally beaten, I looked for another browser and found Seamonkey, which is where FF started. If I remember correctly, FF forked off from Netscape to split FF and Thunderbird. Later FF would not open links after clicking on them in TB. Re-installing, nothing, solved this.

Seamonkey still has the browser, email, webpage Composer and Chatzilla bundled in one app. This was on a tower PC. Coming to think of it, the difference is huge.

Then I bought a Lenovo laptop and installed everything the same way. Again all went sailing until lightning hit the LT. The screen was damaged, not the mother board. Weird. Repaired it, Windows 8 re-installed, all apps in again. Same mother board, so there should not be any issues there.

Now I cannot get the SM-Flashgot-FDM linkage set up. All my downloads are done by Browser (built-in).

I want to strip/re-install Seamonkey and the others. Is there any specific sequence in which I must do this? It seemed so from the issues I had with Firefox.
Hello!

Thank you for the feature suggestion, it’s been added to our to-do list.

Regards,
Clive
KBL
Posts: 2
Joined: Fri Jan 08, 2016 5:34 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby KBL » Sun Jul 31, 2016 6:05 pm

Clive Sorensson wrote:
Eric Draven wrote:
Unfortunately, this procedure has not solved the problem. Any ideas for a different solution?
Dear Eric!

Could you kindly:
1) Indicate the OS you're running;
2) Please check if there is the FdmBrowserHelper.exe file in the FDM folder.

Regards,
Clive


Clive,

I have done exactly that and don't get enabled options like the old versions. ie: download all - download with freedownloadmanager.

Windows 10
FF 47.0.1

Has this changed?
Jim L

Re: PLEASE put up all FDM and Firefox problems here!

Postby Jim L » Wed Aug 03, 2016 10:03 pm

Am running FDM 3.9.7 build 1627 on windows 7 64 and recently firefox updated to version 48 and since then am getting the disabled FDM in addons, as its now showing unsigned, what can I do to enable this please? as this hasn't been an issue until yesterdays firefox update, cheers Jim
Eric Draven
Posts: 4
Joined: Tue Apr 01, 2014 2:25 am

Re: PLEASE put up all FDM and Firefox problems here!

Postby Eric Draven » Thu Aug 04, 2016 3:49 am

Clive Sorensson wrote:
Eric Draven wrote:
Unfortunately, this procedure has not solved the problem. Any ideas for a different solution?
Dear Eric!

Could you kindly:
1) Indicate the OS you're running;
2) Please check if there is the FdmBrowserHelper.exe file in the FDM folder.

Regards,
Clive



Hey Clive,

So sorry for the delayed response. I'm on Windows 10 Pro, Firefox 48.0, FDM 3.9.7 build 1627, Firefox plugin 2.1.11. I get this message whenever Firefox starts up.

Image

Which directory do I search on Windows 10? Sorry, it used to be much easier to remember in XP :oops:

Eric Draven

EDIT:
If FDMBrowserHelper.exe is missing, where do I get it?
Guest

Re: PLEASE put up all FDM and Firefox problems here!

Postby Guest » Thu Aug 04, 2016 8:21 am

Clive Sorensson wrote:
Eric Draven wrote:
Unfortunately, this procedure has not solved the problem. Any ideas for a different solution?
Dear Eric!

Could you kindly:
1) Indicate the OS you're running;
2) Please check if there is the FdmBrowserHelper.exe file in the FDM folder.

Regards,
Clive


Clive,

Don't bother. I got it all sorted out. Reinstalled FDM and after a few enablements of the extension and a few restarts, I have it all running now. Thanks!

Eric
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Thu Aug 04, 2016 11:52 am

KBL wrote:te]

Clive,

I have done exactly that and don't get enabled options like the old versions. ie: download all - download with freedownloadmanager.

Windows 10
FF 47.0.1

Has this changed?
Dear User!

1) Could you indicate whether you have found FdmBrowserHelper.exe file or not?
2) Is there in the Task Manager a process with the same name when Firefox is running and the extension is switched on?
​3) Which version of the extension do you have in Firefox?

Nothing has changed in the context menu, but it displays a different set of FDM options depending on the page where it is called.

Regards,
Clive
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Fri Aug 05, 2016 11:40 am

Jim L wrote:Am running FDM 3.9.7 build 1627 on windows 7 64 and recently firefox updated to version 48 and since then am getting the disabled FDM in addons, as its now showing unsigned, what can I do to enable this please? as this hasn't been an issue until yesterdays firefox update, cheers Jim
Dear User!

Please indicate what version of the Firefox extension do you have? The latest version of the extension is 2.1.12.

Regards,
Clive
Jim L

Re: PLEASE put up all FDM and Firefox problems here!

Postby Jim L » Sat Aug 06, 2016 3:13 am

Its Free Download Manager extension2.1.4 2.1.4(disabled) (disabled)By By FreeDownloadManager.ORG FreeDownloadManager.ORGFree Download Manager integration, where do I download latest extension version for firefox?
Clive Sorensson
FDM Team
Posts: 1396
Joined: Wed Nov 12, 2008 12:06 pm

Re: PLEASE put up all FDM and Firefox problems here!

Postby Clive Sorensson » Wed Aug 10, 2016 9:58 am

Jim L wrote:Its Free Download Manager extension2.1.4 2.1.4(disabled) (disabled)By By FreeDownloadManager.ORG FreeDownloadManager.ORGFree Download Manager integration, where do I download latest extension version for firefox?
Dear User!

Could you kindly indicate the OS, FDM version number and Firefox version you're running?

Regards,
Clive

Return to “General forum”

Who is online

Users browsing this forum: Bing [Bot] and 23 guests